How to Create Call Center Menu

Created by Jake Chen, Modified on Fri, 6 Mar at 4:21 PM by Jake Chen

*To create a Menu , do the following:

-Navigate to Group

-Services

-Auto Attendant -> Edit

-Menus

-Bussiness Hours Menu / After Hours Menu

*When creating Menus based on needs, it's important to have in mind that before that happend we should have a Hount Group or Call Center created with the correct ID/Extension (e.g: 3000,1000,2000) so we can re-direct the call to the right Person/Group.